Versand
Compagnien delivers lighting products with clear expectations and transparent timelines.
Shipping Coverage
We currently ship to:
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United Kingdom
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Ireland
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United States
Order Processing
Orders are handled on business days only (Monday–Friday).
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Processing time: 1–2 business days
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Order cutoff time: 19:00 (GMT+1)
Orders placed after this time are processed the next business day.
Delivery Timeline
After dispatch, delivery typically takes:
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Transit time: 8–11 business days
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Estimated total delivery time: 9–13 business days
Delivery times are estimates and may vary due to customs or local courier operations.
Shipping Fees
Shipping is free on all Compagnien orders.
No minimum order value applies.
Tracking
Once your order is dispatched, you will receive a tracking confirmation by email.
Tracking updates may take up to 2 business days to appear.
Courier Services
We ship through reliable international courier services such as DHL and comparable carriers.
Delivery Issues & Lost Packages
If your order is delayed, arrives damaged, or is marked as delivered but not received, please contact us promptly.
If a shipment is confirmed lost or undeliverable for logistical reasons, we will issue a replacement or refund.
Uncollected or Refused Deliveries
If a package is refused at delivery or not collected from a pickup location and returned to the sender, we reserve the right to deduct €20 from the refundable amount to cover return handling costs.
Compagnien
Address: 32 braemar drive, sale, M33 4NJ, United Kingdom
Email: info@Compagnien.com
Do you have questions or need support?
Please contact us. We guarantee a response to all questions or special requests within 24 hours.
Support:
Phone and Live Chat Support: Monday - Sunday: 08:00 - 18:00 (GMT+1)